What could be improved
Telephone system and staffing
Anything else?
I have just spent two days trying to get through to out patients, yesterday I was promised a call back but it didn't happen, today I have spent 40 minutes holding on the phone. So please more telephone staff, I will now have to drive down from Totton just to tell them I can't make my appointment next week.
"Telephone system and staffing"
About: Lymington New Forest Hospital Lymington New Forest Hospital Lymington SO41 8QD
Posted via nhs.uk
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