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"Their explanations were easily understood"

About: Bromley Healthcare / Bladder and bowel management (continence)

(as the patient),

I have been attending appointments for the last 18 months. I have seen two health professionals. They have both been excellent. They were never rushed but spent as much time with me as needed. Their explanations were easily understood and very helpful and reassuring.

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Response from Amanda Mayo, Head of Integrated Care - Bromley ICN, Operations Directorate, Bromley Healthcare 7 years ago
Amanda Mayo
Head of Integrated Care - Bromley ICN, Operations Directorate,
Bromley Healthcare

My role is provide professional support to all nurses within Bromley Healthcare and to ensure services we provide are of the highest quality

Submitted on 14/03/2017 at 17:39
Published on Care Opinion on 15/03/2017 at 08:40


picture of Amanda Mayo

Thank you for your posting. I will make sure that Rachel and her team see your words.

It is vital that healthcare professionals explain to all patients in a language that is easily understood! Clearly they did this well in your case!

Kind regards

Amanda

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