"Amazing care provided for birth of our first child"

About: Norfolk & Norwich University Hospital / Maternity

I feel compelled to write about the care we have received from the NHS for the birth of our first child. We ended up having a complicated birth, spending time in delivery suite, Cley, MLBU and blakeney wards.

The care we received in all was nothing but first class.

The NHS often comes under attack but the work carried out by the staff deserves special mention and we could not have asked for more.

Special mention must go to the amazing service provided by MLBU. We were fortunate enough to have a wonderful mid-wife care for us for the majority of labour before we had to move to the delivery suite. They are a credit to the NHS and their professions and we would not have got through the process without them.

We feel this way about all the staff involved in our birth and can not thank them enough for creating a safe, secure and private environment.

Words do not do justice to our thanks and the experience we have had.

Story from NHS Choices

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust

Dear Patient

Thank you for your kind comments about the care and treatment you received at the hospital. I am pleased to read you received first class care. I hope you and your baby are recovering well and we will share your feedback with all involved in your care. Thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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