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"Very well run, organised and attentive Ward"

About: University Hospital Hairmyres / General Surgery (Ward 5)

(as the patient),

Having been on Ward 5 for the 2nd time in a few weeks I must commend the staff on what is a very well run, organised and attentive Ward.

The staff are brilliant: all friendly, caring, reactive and attentive. Nothing is too much trouble for them and they care for their patients' needs regardless of their workload. The morale of the staff appears high and there is a real tangible team spirit evident. Students are currently working in the Ward and I can't think of better mentors to have than the nurses and support staff of Ward 5.

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Responses

Response from Gwen MacIntyre, Senior Nurse for the Care of the Elderly, University Hospital Hairmyres, NHS Lanarkshire 7 years ago
Gwen MacIntyre
Senior Nurse for the Care of the Elderly, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 07/03/2017 at 13:59
Published on Care Opinion at 14:15


picture of Gwen MacIntyre

Dear Jacqui5634,

Thank you for this wonderful feedback, I'm so pleased you experienced the team work and attentive staff whilst in Ward 5.

I'm delighted to share your comments with the team as it always lifts staff spirits when their hard work is acknowledged.

Hope you are recovering well.

kind Regards

Gwen

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