"Incredible care"

I came to the MIU at RSH on the 28th Feb. My GP receptionist had advised me to go here with pain in my chest & left arm. On arrival I was seen immideatly. A practitioner was shocked that I had been sent to you with chest pain & proceeded to liaise with the GP regarding this. I was in the care of a few practitioners who I could not fault. They were all very considerate, caring & put my needs first. Most of all I was extremely grateful of the care I received from one member of staff who always asked for my consent before proceeding with any examinations, they kept me calm & really listened to me. They took extremely good care of me & reassured me that the outcome of the chest pain was not cardiovascular. They spent the time to explain the situation & even possible outcomes to me. They informed me of the conversation they'd had with my GP before I left their care. I can honestly say that this is without a doubt the best medical practitioner I have ever had the pleasure of meeting. They took me seriously & dealt with everything in a professional and approachable manor. I felt very comfortable with them as they handled my care needs. Incredible service from all involved in treating me on this day. It had been the best experience I've had in a clinical environment. So thank you all so much, you were amazing.

Grace Key