"call yourself professional"

I visited there in august.there was good and bad staff.seen patients shouting out for help at night only they didn't get it.seen one bloke with heart problems I feel they could of at least helped him more. My icd implant operation is a mess. Also noticed that people was going back for second operations too so that doesn't say much. About the so called professional cardiovascular person who inserts them. After my operation i was ill.was discharged too early and back in again day after.only to be told its not my department it's now 5 months since then i still get ill but will never go back to that hospital.