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Excellent

Story from nhs.uk

"Excellent"

About: Queen Alexandra Hospital / Respiratory medicine

I was recently admitted to the E4 and I have to say my experience was 'First class'.

All the staff, both nursing and ancillary staff, were amazing and I was treated to with dignity and respect at all times.

I was admitted via A&E as an emergency and again, A&E staff were amazing and certainly put me at ease.

Being admitted on Boxing Day, I was surprised to find the ward was full and when I was feeling a little better, I was moved to the G4 (Harbour Suite), again, I was very well cared for and nothing was too much trouble. I have no complaints whatsoever, even the food of good, so all in all a positive experience.

Thank you to everyone in Respiratory Medicine and A&E, you are all wonderful!

Lauraine

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Responses

Response from Debra Johns, Patient Experience Officer, Portsmouth Hospitals NHS Trust 7 years ago
Debra Johns
Patient Experience Officer,
Portsmouth Hospitals NHS Trust

Submitted on 13/02/2017 at 11:20
Published on Care Opinion at 12:31

Dear Lauraine

Thank you so much for sharing your experience with us. I am so pleased that your care and treatment at the Emergency Department, E4 and Harbour Suite went so well. Please be assured that I will share your comments with the Teams involved and I am sure they will be just as delighted to receive them.

I would to take this opportunity to wish you well for the future.

Kind Regards.

Debbie

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