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An amazing team of people

Posted By Kaz151175

"An amazing team of people"

About: Western Infirmary/Gartnavel General / General Surgery

(as the patient),

Had a small op at day surgery and was blown away with how quickly I was seen and how lovely the staff treated me. An amazing team of people

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 07/02/2017 at 13:13
Published on Care Opinion at 14:17

Dear Kaz151175

Thank you for taking the time to post on Patient Opinion. I am pleased to read that your operation went well and the way in which care was provided to you.

I will share your kind words with the staff, they will be delighted to receive your feedback.

I hope you are now recovering well.

Best wishes
Lisa

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