This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Very dissatified"

About: Leicester Royal Infirmary / Accident and emergency

I went to LRI (Urgent Care Centre) twice this week for urgent treatment of my stomach pain. During my first visit I was advised after urine test that I might have Gall bladder stones. I was prescribed some medicines and asked to revisit if pain is not managed. Upto this point I was happy since the doctor was very good. However I was in continuous pain and went again after 2 days to LRI. This time I saw a different doctor. Their attitude towards me was very very rude. I was in so much pain and expected some polite words but they told me that you are not the only person in the world who is experiencing pain. This left me speechless. The doctor also asked me to see a private doctor if I don't want to follow their advice. This happened only because I'd just asked them to clear my doubt about the reason for my pain. Because I was confused since initially I was told the reason could be Gall bladder stones and during my second visit the other doctor told me it was due to acidity. I regret my decision of going to LRI in such a severe pain.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leicester Royal Infirmary 7 years ago
Leicester Royal Infirmary
Submitted on 14/02/2017 at 10:10
Published on nhs.uk on 15/02/2017 at 02:36


Dear reviewer, thank you for your review however we are sorry to hear that you were disatisfied with the level of service and care you received this is certainly not our aim and for this we apologise.

Obviously we hope you are not continuing with any level of pain, if you are, can we suggest you make an appointment to see your GP, who may be able to offer some advice/guidance/diagnosis or refer you for further investigations. Kind regards Communications Team, Leicester's Hospitals.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k