"Joke"

About: Paulton Hospital Paulton Hospital Bristol BS39 7SB

Posted via nhs.uk 7 years ago

Waiting 4 hours for a call back to give an appointment for a 3 year old to ring them to find no one there as they stop seeing out of hours at half 9 at night now I have no transport a child who has an unknown rash and nowhere to go only advice given by 111 is if the said 3 year old has a fit becomes floppy or raspy breathing to ring an ambulance and wait for it to show up 4 hours is ridiculous

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Paulton Hospital

Submitted on 30/01/2017 at 09:24

Published on nhs.uk on 31/01/2017 at 01:36

Thank you for taking the time to post your comments regarding your experiences. The services you are commenting on are not provided by Paulton Hospital Bath.
Your care will have been provided by Bath and North East Somerset Doctors Urgent Care (BDUC), part of the Vocare group, who operate the Urgent Care Centre based at the RUH site.
We have forwarded your comment to the team at BDUC, so that they are aware of your concerns.
Should you wish to make direct contact with BDUC, you can do so by emailing bduc.governance@nhs.net or calling 0300 1231761.

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