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"Interminable wait"

About: Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus / Neurology

I had an Mri over a year ago. It took 8 months before i wad given my results which showed demyelination. I was told I likely had ppms but needed a lumbar puncture to confirm whether it was this or just ms. I was told this would happen within a fortnight but heard nothing so began phoning weekly to find out why not. It eventually took 4 months to happen. I was told the results would be available a few days later. I rang and had it comes firmed they'd been received and told I would receive a letter in a few days. That was a fortnight ago. I have runs since but always get an answer phone and now am other getting call backs. I want to engage with my illness produntimely. Everything I read says early treatment is vital after diagnosis but I am a year in without enough of a formal diagnosis to access a physio, Ms nurse etc. This illness is a terrifying one to face without support and the delays are just making me anxious and depressed, forcing me to battle at a time when I feel least able to cope. When I see a consultant they seem excellent but the delay in between appointments and the underpinning infrastructure sucks.

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Responses

Response from Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus 7 years ago
Nottingham University Hospitals NHS Trust - Queen's Medical Centre Campus
Submitted on 31/01/2017 at 11:34
Published on nhs.uk on 01/02/2017 at 01:35


We are sorry to hear about the difficulties you have been having.

We have only just been made aware of this comment, which we believe you posted in November 2016.

I hope the matter has since been resolved for you but if we can be of any further assistance please get in touch with the Patient Experience team by sending an email to QMCPET@nuh.nhs.uk.

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