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Praise for the workers of the NHS at Stobhill Hospital

Posted By wookie

"Praise for the workers of the NHS at Stobhill Hospital"

About: New Stobhill Hospital (Glasgow)

(as the patient),

I have just been in hospital last week for day surgery and then overnight on the 23 hour bed ward. i received fantastic service from all the staff in the day surgery at Stobhill Hospital and then on the ward

my operation was straight forward a Laperoscopy to remove ovarian cyst and also a look around to see what further surgery would be required.

i was then transferred to 23 hour bed unit and i was treated with respect at all times, unfortunately for me I had a problem with my bladder and could not pass urine the nurses who had to use a catheter to relieve me were brilliant at respecting my dignity and at reassuring me that this sometimes does happen helping me to relax i did end up having to go home with a catheter although i was upset by this they again helped me to relax and got me an early appointment for two days later to work on retraining my bladder.

the nurses were really busy but still had time to reassure patients and to attend to every need with respect privacy and dignity being first and foremost in there care,

i know that the NHS does get a lot of bad press but i have received the best service thank you to all involved in any part of my care.

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Responses

Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 10 years ago
Paul Cannon
Head of Administration, Acute Services Division,
Greater Glasgow & Clyde NHS

Submitted on 04/06/2013 at 09:49
Published on Care Opinion at 10:14

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting and where appropriate to pass comments on.

Once again please thank you for using the Patient Opinion feedback system, it is greatly appreciated.

I'm sure that the staff at the Day Surgery unit at Stobhill Hospital will be delighted to read your very thoughtful remarks.

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