"We just want to take my mom home"
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted by Dee1234 (as ),
My mom died of cancer. She was taken into Heartlands hospital, and passed away a few days later.
We had to wait 9 days for the death certificate because somebody was on holiday and we are still waiting for a release form to be signed so that our funeral directors can take my mom's body.
My dad has been visiting my mom in the mortuary since she died and he has so far spent over £40 in parking fees. He also has arthritis in his feet and when he gets to the hospital, he has to walk to ICU for a nurse to take him to the mortuary. This takes him 30 minutes to walk and is very painful for him.
I cannot understand why this whole process is taking so long - this is extremely distressing for my dad. Can you please look at the system you have in place and can someone do something about this? We just want to take my mom home.