"Disgusted with the behaviour of a senior member of staff"

About: Rotherham, Doncaster and South Humber NHS Foundation Trust / Inpatient mental health care

(as the patient),

Whilst as an inpatient at Great Oaks Adult mental Health Unit in Scunthorpe I noticed that a member of the crisis team was playing on a Wii in a patient area at an unreasonable hour (after 2am). I found this unacceptable considering they were meant to be on duty.

This made me very upset and angry to think a member of staff could possibly get away with this. As the TV is turned off at 12.30am for patients, this should not be allowed. I am very disgusted with their behaviour as they are a senior member of staff. It seems to me it just goes to show what they can get a good wage for.

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Response from Nick Arkle, Patient Engagement/ Psychosocial Interventions Lead, Rotherham Doncaster and South Humber NHS Foundation Trust

Dear belt879,

Thank you for taking the time to offer feedback regarding your experience at Great Oaks.

I apologise if any staff behaviour has caused you distress.

The Trust welcomes feed back, and any concerns can be reported to the clinical team you are in contact with, or the Patient Advise and Liaison Service (PALS), that can be contacted on 0800 0154334 or pals@rdash.nhs.uk

Yours Sincerely,


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