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"The paperwork I received prior to Colonoscopy"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

“Colonoscopy – The Procedure Explained (Moviprep)” is the document I received to tell me what to do and how to take Moviprep.

1) On the front of this document it says “As you will be having sedation ……”. I knew I did not want sedation. I have had the procedure before and knew I didn’t require sedation. In South Yorkshire I was told beforehand that I could have sedation, gas & air or nothing. In South Lanarkshire I was not told I had any choice. When I got to the Day Surgery at Hairmyres I was told other people had also not had sedation and it wasn’t a problem. So I got to the hospital feeling unnecessarily concerned in case there was a problem about not having sedation.

2) On page 8 there is a list of foods approved on the low fibre diet. Eggs are not mentioned. While I appreciate they can’t list everything, eggs are a very basic foodstuff and I would have expected them to be listed.

3) On page 8 there is no mention of milk, except it says “tea and coffee without milk”. It says it’s OK to eat cornflakes, which I would have thought people would eat with milk, so I still don’t know if milk is “to be avoided” or not. I would have expected that, as another staple food, it would be specifically listed.

I actually use soya milk. I assumed it isn’t OK but, as more and more people are using that, it would be helpful for the document to state which types of milk, if any, are “Allowed”.

4) On page 9 I followed the instructions for preparing for a morning appointment, ie both doses of Moviprep. It says in bold “It is important to drink an additional 500ml of water or clear fluids during the evening”. However, on page 10 it says “you should also drink 500ml of water ….. with each litre of Moviprep taken. ” This is contradictory. Nb The instructions for someone taking the doses at different times look to be correct.

5) The only phone number on the paperwork I received was for Patient Focussed Booking in Wishaw. There was no number for Hairmyres. This became a concern when I realised that due to the snow I might be late for my appointment. It might be useful to add a number for the Day Surgery for use on the day.

As so much effort has gone in to preparing this document, it seems a pity that there are some errors and omissions. I hope my comments are useful.

I had my procedure today and found the staff very helpful and friendly. The procedure went very easily and everyone made sure I was comfortable and knew what was happening at all times.

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Responses

Response from Pauline Warnock, Service Manager - Surgical, University Hospital Wishaw, NHS Lanarkshire 7 years ago
We are preparing to make a change
Pauline Warnock
Service Manager - Surgical, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 19/01/2017 at 14:26
Published on Care Opinion at 15:57


Dear Sima4,

Thank you for taking the time to get in touch, your comments are really helpful and constructive. I will arrange for the document to be reviewed.

I am glad that your procedure went well, I will pass on your positive comments to the endoscopy staff.

Regards

Pauline

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Response from Rick Edwards, Service Manager Surgical & Critical Care, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
We have made a change
Rick Edwards
Service Manager Surgical & Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 21/04/2019 at 13:00
Published on Care Opinion at 21:51


picture of Rick Edwards

Dear Sima4,

Apologies for the delay in getting back to you. I've noted you are overdue an update during a routine review of the Care Opinion system.

NHS Lanarkshire clinical leaflets are reviewed annually and Pauline shared your feedback with the review team for consideration and inclusion.

Kind regards

Rick

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