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"Missing records... Where have they gone!?"

About: General Practices in Liverpool

(as a staff member posting for a patient/service user),

I attend Picton Road Surgery, after having a fall. I had gone to the hospital and had scans and showed a neck injury. I went to physio, and the physio sent a report back to my GP.

When I attended my GP, they said that they didn't have the report. Now I just have painkillers but I have a lot of pain in my head and am dizzy and feverish, this has been going on for a while now.

Generally the GP is okay, and I can get an appointment alright but I don't understand what has happened to this report.

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