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"I wonder if I will be seen within 24 weeks"

About: Inverclyde Royal Hospital / Trauma & orthopaedics

(as the patient),

I am awaiting a hip resurfacing operation with Inverclyde health board. I was advised that my operation would've been completed by early 2017. I called in early December as I was looking to make plans for the festive period. I was advised that my operation would not be going ahead and the earliest tentative date would be late March, 24 weeks later. I was further advised that the majority of operations don't take place within the 12 week treatment time guarantee period. I was advised to complain, which I did. To date, I have had no response from Inverclyde NHS. I contacted the Cabinet Secretary in December. I received a reply today which basically saying I should be dealing with my local health board and to contact them.

I wonder if I will be seen within 24 weeks. I'm normally a very optimistic and positive person but in this instance, I can be guaranteed that I won't be seen by late March.

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Responses

Response from Marie Farrell, Sector Director - Clyde, NHS Greater Glasgow and Clyde 7 years ago
Marie Farrell
Sector Director - Clyde,
NHS Greater Glasgow and Clyde
Submitted on 14/04/2017 at 17:04
Published on Care Opinion at 18:48


picture of Marie Farrell

Dear Ferdinand

Please accept my apologies for the delay in responding to your comments. I can understand your frustration that you have not yet been given a date for surgery. Unfortunately orthopaedics services have been under significant pressure from trauma cases which often results in some scheduled delays.

I note that you advise that you have formally complained but not yet received a response. If you give me your details I will chase this up. I can be contacted on Marie.Farrell@ggc.scot.nhs.uk.

Best wishes

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