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The care I got was exemplary

Posted By Tom p

"The care I got was exemplary"

About: University Hospital Ayr / Accident & Emergency

(as the patient),

I attended a&e  after falling and splitting my knée rather badly. The nurse that helped me was absolutely fantastic. Nothing was too much for her.

The care I got was exemplary. Can't remember her name but I was in in room 11. Please thank the lady for me as you were a star

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/01/2017 at 09:47
Published on Care Opinion at 14:44

picture of Eunice Goodwin

Dear Tom p,

I will be very happy to pass this to the team and I am sure the nurse will remember you by your story. Thank you for taking time to let us know about your care. I hope your knee is ok now.

Best wishes,

Eunice

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