"The new surgical lounge on David ..."

About: Chelsea & Westminster Hospital

(as the patient),

What I liked

The new surgical lounge on David Evans ward - much better than being put in a bed.

What could be improved

Communication between different members of staff was poor. Timely information for me and my wife was none existent.

I had to persistently ask to see the surgeon to get info on aftercare etc.

Long delays for drugs to be dispensed. Spent about 5 hours pointlessly waiting for things when I could have done home

Story from NHS Choices

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