"excellent speed, reception and ..."
About: North Devon District Hospital North Devon District Hospital Barnstaple EX31 4JB
Posted by r*******c (as ),
What I liked
excellent speed, reception and care in A and E following a fall and fracture
speed of transfer to Capener
cleanliness of all facilities and regularity with which saw staff cleaning their hands
such good humour amongst a committed, caring and efficient staff
care taken in checking who I was and keeping me informed of likely process during the next 24 hours
the care and precision taken in dealing with my questions
food v g and hot
the consultant, as all professional staff incl physios, was quick, efficient and they obviously were well aware of my notes
What could be improved
Frankly I thought everything was 10/10 - not necessary to have 2 signs on the lavatory - the card sign twice was not turned back to vacant which was irritating as one cannot see the on-off switch from the of the ward
I think it should be better advertised that weekly parking at £5 is good value bearing in mind no one wants to pay
The reception area is now smart and welcoming and two lots of visitors, whilst I was awaiting collection, said 'gosh, how posh'.