"I was a patient on the neurosurgery ..."

About: John Radcliffe Hospital

(as the patient),

What I liked

I was a patient on the neurosurgery ward this year and throughout my stay the treatment I receieved from the domestic up to the consultant was exemplary.

Despite being a very busy ward, the staff always found time to attend to my needs and nothing seemed too much trouble. I really felt that they had my best interests at heart and I cannot thank them enough for the wonderful job they do under such difficult and stressful circumstances.

Unfortunately, due to much ill health, I have stayed in several different hospitals, but have never felt so reassured and in good hands than at the John Radcliffe.

Many thanks..

Story from NHS Choices

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Response from John Radcliffe Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2010 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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