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This new system is brilliant!

Posted By Shiner938

"This new system is brilliant!"

About: Devon Access and Referral Team (DART)

(as the patient),

When my daughter gave me a number to ring to make an appointment, I wasn’t happy. I must admit, after 25 years working in the NHS, I was sceptical about this new system. However, it was a fantastic way to make an appointment! I am so glad that I no longer need to wait for a letter to arrive, with an unsuitable date and time, only to write back and wait for another appointment- which was all so long winded. This new system is brilliant!

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Responses

Response from Susan Pearce, Project Support Manager, DART (Devon Access & Referral Team), NHS Devon 13 years ago
Susan Pearce
Project Support Manager, DART (Devon Access & Referral Team),
NHS Devon

Information support, communications and patient involvement for DART

Submitted on 11/06/2010 at 10:28

Dear 'Shiner938',

Thank you very much for taking the time to let us know about your experience, I'm so glad that you were happy with the service. I will pass your comments on to the booking team.

Kind regrads,

Susan

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