"the view from the orthopaedic ward"
About: University College Hospital University College Hospital London NW1 2BU
Posted by Dr Sam Khan (as ),
What I liked
the view from the orthopaedic ward
What could be improved
the administration! i received my pre-admission letter and could not work out where to go - in fact, it said The Middlesex which had shut down!Then after the operation, my letter for my follow-up was sent out AFTER my appointment - so i was a 'DNA' [did not attend] - i phoned up for a repeat, but it never came. i am now i think officially a 'DNA', though my knee is better.
I also never met the surgeon! I am a senior registrar at the hospital, and - as I never let this on to the staff - am amazed that I never saw the consultant once who operated on me. the post-op communication was cursory to say the least. UCH may have some of the country's most technically gifted doctors but their personal skills leave a bit too be desired..
it's a hospital that does so well in official ratings because of military management. doctors are pushed around by management [eg when it comes to the 4 hour wait in casualty] and often have to make decisions that are more managerial than clinical. this probably however does not - mostly mean worse clincial care - to be fair.