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Care Opinion

GP surgery

Posted By Enmed

"GP surgery"

About: General Practices in Grampian

(as the patient),

My GP surgery is absolutely outstanding, Dr McManns practice in Bucksburn. We always get an appointment within 24 hours of calling, most of the time on the same day. Prescriptions are processed so fast, nothing is ever too much trouble for any of the staff. We seldom have to wait longer than ten minutes past appointment time which is totally acceptable. It really is the best practice we've ever dealt with.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 7 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 19/01/2017 at 21:51
Published on Care Opinion on 20/01/2017 at 10:03

picture of Kirsten Dickson

Dear Enmed,

Thank you for taking the time to post on Patient Opinion and please accept my apologies for the delay in getting back to you - this is due to a change in the way we respond to feedback and we are working to make this better.

I am, as I'm sure Dr McMann's practice will be too, delighted to hear that your experience at Bucksburn Medical Practice has been absolutely outstanding. I will make sure that your kind comments are passed on to Dr McMann and her hard working team.

Best wishes,

Kirsten

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