"The A&E was very good, ..."

About: North Manchester General Hospital

(as the patient),

What I liked

The A&E was very good, although I did go at a quiet time of the day. I was seen virtually straight away; given all the relevant tests; treated with respect; transferred to a ward with very little delay. My test results came back very quickly which meant I could go home. This was the best treatment I've had at the hospital. I wanted to write about it because things have improved a great deal since I was last there.

What could be improved

The check-in desk is not very private - the receptionist asks you to shout your details so she (& therefore everyone else in the waiting room) can hear. Also, they have a bright new waiting room but already someone has made a mess of the wall in several places (by putting on sticky tape & ripping it off) & the water vending machine didn't have anything in it. (minor details really)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from North Manchester General Hospital

Thank you for taking the time to give us your comments. We are pleased you feel there have been improvements since your last visit; we are always striving to improve our services.

Your ‘minor details’ have been noted, and will be fed back to the area

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful