What I liked
Some staff were friendly
What could be improved
Customer service
Communication between dept and staff and with patients and relatives,
Respect for the person-don't see people as conditions or patients
Anything else?
My husband was kept in hospitsal for two dyas=taking up a bed-waiting for a test that copuldnot be performed and because his results were not read correctly.
Staff dis not know that they had him on their wards.
I saw one nurse describe a patient to a porter as bay 6,i thought these sorts of things had changed in the nhs-but obviously not!
"Some staff were friendly"
About: Glenfield Hospital Glenfield Hospital Leicester LE3 9QP
Posted via nhs.uk (as ),
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