"Flexible Visiting Times"
About: Hairmyres Hospital Hairmyres Hospital East Kilbride G75 8RG
Posted by Disgruntled Visitor (as ),
Upon visiting a relative in Hairmyres hospital myself & several other visitors arrived in & around the various wards for what used to be visiting time at 2pm.
To be told that it's flexible visiting hours now. 3pm - 8pm. Then came the, it's 3pm - 8pm except you can't come in at meal time between 5pm - 6pm.
Why have a big fanfare saying flexible visiting when in reality the visiting hours at Hairmyres have actually been cut? From 2pm, it now starts at 3pm. Then the hour for meal time, which I can understand.
Reality is its not flexible. The visiting hours are rigid 3pm - 5pm & 6pm - 8pm. It's just to make it sound great, it's flexible, when it's not!
The leaflet, is ambiguous. The change in visiting times not well published & out of date signage everywhere.
Absolute disgrace. Who's feedback did they listen to? All the patients in my relatives ward seen it for what it was, a cut to precious visiting hours.