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"My admission to IRH"

About: Inverclyde Royal Hospital / General Surgery

(as the patient),

After suffering abdominal pain I visited my GP, around 12 hours later with my pain getting worse I called NHS24 for advice. I was advised to go to the out of hours service at IRH. I saw a lovely kind GP in the early hours - can't remember his name. He arranged for me to be admitted and then I went through to A/E while they found me a bed and organised an ultrasound.

I was cared for in ward HNorth by Mr Hannay's team. I had my inflamed gallbladder removed the next day and was well enough to hobble home the day after that,

The NHS is unfairly criticised- it was there when I needed it.

The whole team was fantastic, the nursing teams, the surgical team, theatre staff (they were able to put me at ease).

When I was able to eat and drink again the domestic noted that I hadn't drank my tea and asked me if it was all right, I told her I just prefer weaker tea- she went straight away and made me a fresh cup and each time tea was served she made mine weaker. Our 4 bedded bay & loo was immaculately kept by the domestic. I only ate one breakfast and one lunch - both served with a smile, my beef casserole and potatoes was delicious.

The porters that took me to scans and theatre were cheery and efficient.

All in all very efficient and much appreciated care when I needed it most.

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Responses

Response from Marie Farrell, Sector Director - Clyde, NHS Greater Glasgow and Clyde 7 years ago
Marie Farrell
Sector Director - Clyde,
NHS Greater Glasgow and Clyde
Submitted on 12/12/2016 at 11:02
Published on Care Opinion at 11:38


picture of Marie Farrell

Dear Honeycat23

Thank you very much for taking the time to post such positive comments about the care and attention you received during your stay in the IRH.

I will ensure that your post is shared with Mr Hannay and the local team.

I hope that your recovery continues and allows you to enjoy the festive period.

Regards

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