"I found all the staff to be very ..."

About: Harefield Hospital

(as the patient),

What I liked

I found all the staff to be very supportive and professional in their approach to me as a patient. I was a very anxious women and made to feel very relaxed by all the staff and their amazing conduct in treating me as an individual. I would particularly like to thank my consultant cardiologist who made me feel completely at ease and I admired their wit which was just the medicine I needed. I felt completely safe in the entire teams professional hands. I am delighted to be discharged but miss their sensitivity, humour and positiveness already.

What could be improved

I have no issues with anything that needed to be improved.

Anything else?

You are all amazing people.

Story from NHS Choices

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Response from Harefield Hospital

Thank you for taking the time to give us feedback and for your kind comments about our staff. We are very pleased to hear that staff were reassuring and helped you to feel relaxed while you were at Harefield. Staff are always very happy to hear positive comments about their work so we will make sure those involved are made aware of your views. Thank you once again.

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