"Visited A&E with a minor ..."

About: Homerton University Hospital

(as the patient),

What I liked

Visited A&E with a minor complaint, but could only be done at A&E, and was directed there by GP. I was assessed within half an hour by a nurse, but then the waiting started. I left after an hour and finding out I was still 7th in the queue. The queue was going very slowly.

What could be improved

Waiting time needs to be improved, A&E require more resources for non-emergency treatment which cannot be done at a GP surgery.

Anything else?

More information for patients waiting in A&E as to how long it is going to take to get seen.

Story from NHS Choices

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