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"Worst doctor ever"

About: North Middlesex Hospital

Absolutely disgusted by the treatment I received from a Dr today. I have been in a lot of pain for the past four months and have been waiting for my appointment for three weeks. I was left waiting for 45 minutes, no one explained why there was a delay and the Dr didn't apologise, didn't make eye contact with me once and made me feel very uncomfortable while discussing a very intimate condition. However, what distressed me the most was the way the Dr didn't show any sensitivity, care or compassion during the examination. When the Dr went to physically examine me, I had stressed how sore and tender the area was, but the Dr was so careless and rough that I screamed in agony - after which the Dr was very impatient and irritated. The Dr then informed me I'd need an examination under anaesthetic but gave me no reassurance that this would be helpful in diagnosing me, and only discussed the cons - while emphasising that I'd be in greater pain afterwards. Unfortunately, this experience has left me feeling very vulnerable, violated and scared to seek help from the NHS in the future.

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Responses

Response from North Middlesex Hospital 7 years ago
North Middlesex Hospital
Submitted on 01/12/2016 at 16:38
Published on nhs.uk on 02/12/2016 at 01:30


Thank you for your feedback.

Sorry that the service you experienced fell below the standard we expect from our doctors.

I am the managing director, Elizabeth Ball for Colorectal cancer services and would welcome an email from you so that these issues can be discussed. Please do email: elizabeth.ball1@nhs.net.

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