"I was admitted on 30th March to ..."

About: Kettering General Hospital

(as the patient),

What I liked

I was admitted on 30th March to prepare for my elective c-section on 31st March. Although normally patients are not admitted until the morning of the planned section due to my health issues and my concerns the team arranged for me to go in the afternoon previously which was a great help in preparing me.

During my whole pregnancy I was under the care of my surgeon and although I mostly saw members of their team during clinic visits they were present during my c-section and during my aftercare. I have already sent them a personal message of thanks but also wanted to pass on my thanks to all the team of Labour Ward and Rowan Ward 2, this includes midwives, health care assistants and housekeeping. Everyone was so friendly and helpful during my extended stay and were very willing to assure me of any concerns I had.

I'd also like to praise two doctors from the Haematology team who were also a very important part of my care during my problematic pregnancy, I was never "just a patient". I became well known in Pathology as well as by the people who work on the main Outpaitients reception who I always stop and have a chat with each time I'm passing.

I am still going to be a regular visitor to Kettering but I'm very happy with the ongoing care planned so far.

Thank you everybody

Story from NHS Choices

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Response from Kettering General Hospital

Thank you for your positive comments regarding your recent care at the hospital. It is always helpful to receive feedback from our patients about their experience so that these can be shared with the clinical team and where necessary improvements can be made to the service for future patients. Your comments will be shared with the staff involved in your care and we are sure they will value the praise you have given them.

Once again, thank you for taking the time to comment regarding your care.

Kind regards,

Eilish Kennedy, Head of Midwifery and Carolyn Ginns, Head of Nursing for Clinical Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful