"Staff care in day surgery 1 on 15th November 2016"

About: Frimley Park Hospital / General surgery

Having been treated in day surgical I found myself in the care of a nurse. They showed me the utmost kindness and made my stay as comfortable as was possible. They were attentive to all my needs and went beyond the level of help usually attributed to me. They were polite,caring,efficient,unassuming, nothing was too much trouble and all help carried out with a smile. They showed themselves to be a huge asset to the department.

I cannot praise them too highly. Please convey my thanks and gratitude.

Jeffrey Thomas Astbury

Story from NHS Choices

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Response from Frimley Park Hospital

Dear Jeff

Thank you for taking the time to leave your feedback on your recent visit to Day Surgery.

I'm pleased to read your comments and that you had a positive experience of the care the team provided.

I'll pass on your comments to the team - we are very lucky to have them!

Best wishes for a speedy recovery

Claire Marshall

Head of Patient Experience

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