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Care Opinion

a few of the staff,cleanliness,food.

Story from nhs.uk

"a few of the staff,cleanliness,food."

About: University Hospital Of North Durham

(as the patient),

What I liked

a few of the staff,cleanliness,food.

What could be improved

the attitude of the staff mainly the staff nurses,spoke to patients in a rude way and not sympathetic.

Anything else?

my op kept being delayed,but once done the surgeon did a excellent job.but i felt the staff nurses and some of the healthcare assistants did have attitude problems,and felt that i was a nuiseance to them when i needed something ie bedpan,pain relief.as i was on bed rest for 5days of my 8day stay,this was on ward 12.

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Responses

Response from University Hospital Of North Durham 9 years ago
University Hospital Of North Durham

Submitted on 24/11/2014 at 13:19
Published on nhs.uk on 25/11/2014 at 03:00

Thank you for providing feedback from your visit to University Hospital of North Durham in 2010. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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