"Was seen in the X Ray dept and ..."

About: Luton & Dunstable Hospital

(as the patient),

What I liked

Was seen in the X Ray dept and had an x ray, done privately so seen the same day i requested it. found the gentleman who carried out the x ray on my neck really kind and charming and he explained everything to me.

What could be improved

Toilets near by. sign saying out of order but member of staff i asked where nearest one way pointed at the one i was outside and said sorry he didnt have a code for it. I took this to mean it was only for staff use. didnt want to walk miles and missed being called for x ray.

Anything else?

used this hospital on many occasions including giving birth to 3 children and have always rated it excellent.

Story from NHS Choices

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Response from Luton & Dunstable Hospital

Thank you for taking the time to leave your feedback - it is very important to know where our service meets expectations and where there is room to improve/change. Your kind comments have been passed to both the Imaging team and maternity.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful