"What I liked :The whole experience ..."

About: Royal Preston Hospital

(as the patient),

What I liked

What I liked :The whole experience of having triple heart surgery (apart from the pain). The staff, including the cleaner were fantastic, I wanted for nothing, the whole team of each shift worked so well together that I just knew that I was in the best hands possible. All so knowledgeable and helpful. I am confident of at least another 20 years now. Hygiene of the ward was pristine. Thank You everyone.

What could be improved

The standard of the food was quite poor. Apart from the orange juice and the ice cream ( in cartons) I didn't complete a meal. The highlight was having a Kentucky brought in on day 3. Serious improvement is needed in the kitchen.

Story from NHS Choices

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