"I have had a bowel disease and ..."

About: Worcestershire Royal Hospital

(as the patient),

What I liked

I have had a bowel disease and prolapse bowel and been on opiods for last 3 years. I was to have a operation at John Radcliffe Hospital Oxford for this but they recommended I have a gastric band fitted to loose weight and make my operation safer. They applied to Worcester PCT who refused them as Worcester Royal did the same operation. I finally got to see The consultant at Worcester Royal and was told I would have to go one a weight management programme for 1 year and then it would take 18 months for the funding to come through. In the meantime I suffer daily in agony. and am housebound. I feel Worcester Royal failed me in their Duty of Care.

What could be improved

Due to the pain I have been suffering, they could make allowances and fitted the band immediatley to give me a life back.

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Response from Worcestershire Royal Hospital

Thank you for your comments; I am sorry to hear of the problems you experienced, and would like to apologise for the extended delay in this acknowledgement. If you would like to discuss this with us further, please contact us at patientservices.dept@worcsacute.nhs.uk

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