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"Fabulous team"

About: Solihull Hospital / General surgery

(as the patient),

The whole team were fabulous but in particular a lady called Val in the procedure theatre. She was truly supportive

.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 01/02/2017 at 12:30
Published on Care Opinion at 13:32


Dear Fraggle

Thank you for your kind comments regarding your patient experience at Solihull Hospital in General Surgery. I am so pleased to read that you found the whole team to be fabulous, but in particular, one of the Theatre Team called Val who was exceptionally supportive to you.

I will ensure that your feedback is highlighted to the Theatre Management Team and General Surgery Team who can then communicate your feedback to all of their teams.

I hope my action is acceptable and once again thank you for taking the time to provide your feedback, it is very important to us.

Kind regards

Marie Helebert

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