I visited the accident and emergency department after I had stood on a rusty nail, at night. It was a painful, but not serious injury and needed antibiotics. I went to Eastbourne DGH.
Firstly, I was pleased that they have changed the parking arrangements, so you can pay for the time you stay. When I went into the waiting room, it was full. There were babies and young children as well as the inevitable drunks. I waited and waited and nothing happened. No one was called. The children and babies were not separated and seen. Nothing. After 40 minutes, I left.
It was not a question of lack of staff, there were two groups of nurses and doctors, chatting in the treatment area. It was a problem of them not being directed.
At Brighton, they have a nurse who talks to everyone, and prioritises. Some she could reassure and send home, and some could be seen urgently. This is what is needed at Eastbourne.
"Waiting time at Eastbourne accident and emergency"
About: Eastbourne District General Hospital / Accident and emergency Eastbourne District General Hospital Accident and emergency Eastbourne BN21 2UD
Posted by pukkajon (as ),
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