"I was admitted after having a ..."

About: Chase Farm Hospital

(as the patient),

What I liked

I was admitted after having a seizure I had to wait a long time in a room around from a+e before having a mri later that evening although i was told that i wouldn't be getting it to the next day so that was a good thing i was then moved to the adult ward which although was busy was not to noisy the nurses were nice and I was seen quickly be the neurologist who explained what the mri had revealed and what would happen next but on one occasions I was told information that was not meant for me which was very upsetting at the time

What could be improved

some of the staff could have taken a little more time with the patients who were less able and there was always a rush to get them up before the day staff came in at one time the lights came on at 5.30 and this meant that some of the older patients had a very long day

Anything else?

the food was good and the tea people were always polite and made sure you got your tea and sometimes even a biscuit!!

More about:

Story from NHS Choices

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Response from Chase Farm Hospital

Thank you very much for taking the time to make comments following your stay at the hospital. We will ensure that your observations, both positive and negative are passed onto the relevant staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful