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Care Opinion

A&E waiting times

Posted By SMC13

"A&E waiting times"

About: Princess Royal University Hospital / Accident and emergency

(as a relative),

Waiting times at the A&E department at Princess Royal University Hospital - Orpington are an absolute joke. According to screens there were 29 patients in A&E, the majority waiting over an hour. However, after speaking to others in the waiting area, most had been waiting over 4 hours. They had 4 patients with life threatening situations and this was showing red. No one seemed to be getting seen by a doctor.

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Responses

Response from Princess Royal University Hospital 7 years ago
Princess Royal University Hospital

Submitted on 28/10/2016 at 16:13
Published on nhs.uk on 29/10/2016 at 02:31

Thank you for your comments. I am sorry to hear that your experience in A&E has not been satisfactory. It would be helpful if we could have a bit more information so that we can look into the issues that you have raised and I would encourage you to contact our Patient Advice and Liaison Service on 020 3299 3601 or email PALS at kch-tr.PALS@nhs.net

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