"Treatment in MIU."

About: Newark Hospital

Attended the MIU last Tuesday evening, the staff were very welcoming and I was seen promptly and efficiently, seeing a doctor and receiving medication within a half an hour of my arrival. The refurbishment looks bright and modern but why do I get the feeling that its not yet fully utilised, temporary signs, no pictures in the waiting area and in the clinical room things that should be on the walls are on the floor and lent against the walls? Excellent care can be provided in a 'Mud Hut' as its the staff who count. But, don't insult them by asking them to work in an unfinished environment. Come on you senior managers get your fingers out and get it finished asap..As a trust you should provide a state of the art and flag ship facilities to match the care provided by your staff. Get the building finished and implement the planned changes now its what the patients and your staff at Newark are entitled too or have you spent the money you were given for this project somewhere else?

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Newark Hospital

Thank you for taking the time to leave your comments. Patient feedback is always important to us as we strive to provide the best care possible. We are delighted that you like and appreciate the new facilities and please rest assured that work is being carried out as quickly and efficiently as possible to complete the new centre. Our aim has always been to bring the new facilities into use as soon as possible where we are able to do so and we are please that we have been able to carry out the work while keeping the centre fully operational. This means we are using as much of the site already, rather than waiting for the whole £700,000 project to be completed before staff move in. Please bear with us as we endeavour to finish the project as quickly as possible while causing the minimum amount of disruption to patients and clinical staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful