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Wonderful birthing suite

Story from nhs.uk

"Wonderful birthing suite"

About: Northumbria Specialist Emergency Care Hospital

I had my first baby here this week and was blown away by the standard of care at Cramlington birthing suite. The team were so kind and reassuring and the facilities were amazing. I was so grateful to have a private room for 3 days where my partner could stay and my baby,the midwives even showed us how to feed and change the baby and were so patient and respectful. I will never forget this experience.

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Responses

Response from Northumbria Specialist Emergency Care Hospital 7 years ago
Northumbria Specialist Emergency Care Hospital

Submitted on 19/10/2016 at 15:47
Published on nhs.uk on 20/10/2016 at 02:30

Dear Emma,

Huge congratulations on the birth of your baby – this must be such a lovely and exciting time for you and your partner and I’m so pleased that we were able to support your partner being with you at this special time. To hear that this positive experience will stay with you is just so nice to know. It’s also so important that you felt you were treated with kindness and felt reassured throughout your time at the hospital, we always strive to achieve this level of care, and I’m so happy that this was what you, your partner and your baby experienced.

It would be my pleasure to pass on your kind words to the midwives and the rest of the team involved in your care.

Kind Regards,

Jessica

Jessica Mallach - Head of Quality Improvement and Patient Experience

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