"Clear instructions"

About: Maidstone District General Hospital / Trauma and orthopaedics

Went to clinic 4 - 14/10/2016. Staff were great however after X-rays was told to go back to clinic area 4 and take a seat.

Unfortunately I did not notice a rather non descript notice on the board asking one to report to reception when back from X-rays .

I then waited an extra hour before being seen .

My mistake. However could these notices be put in a more noticeable position. And be printed in a more 'attention getting' format.

There were a couple of us who seemed to wait quite a while.

So I do not think it was only me.


More about:

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Maidstone District General Hospital

Thank you for taking the time to share your observations about the orthopaedic clinic at Maidstone Hospital.

We have passed your comments on to the outpatient management team for their consideration.

Thank you for bringing this to our attention.

Kind regards, The PALS Team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful