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Care Opinion

Hospital Feedback.

Story from nhs.uk

"Hospital Feedback."

About: University Hospital Of North Durham / Accident and emergency

The whole nursing staff are arrogant and unhelpful in any way the hospital is filthy to the point of blood all over toilet on wards and cannula attachments left lying in the communal bathrooms anyone who comes here will be lucky not to leave with a lot more serious health problems than when they first came here and that is just the surgical admission ward.

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Responses

Response from University Hospital Of North Durham 7 years ago
University Hospital Of North Durham

Submitted on 17/10/2016 at 15:07
Published on nhs.uk on 18/10/2016 at 02:30

Thank you for providing feedback on your recent experience of A&E at the University Hospital of North Durham.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the Matron.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with your name and some more details it would enable the Matron/Manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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