"Excellent care with kindness"

About: The Princess Royal Hospital / Gynaecology

I recently had a hysterectomy in the PRU and spent one night in Surgical 5 then one night in Surgical 8.

I can only say that the treatment and care I received a every point was thorough and efficient as well as kind and very human.

I would specially like to mention the person in the Admissions office who was both well informed and reassuring and the staff nurse on Surgical 5 when I rang to ask about follow up.

They both. went the extra mile.

Throughout my stay I felt safe and comfortable.

Story from NHS Choices

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Response from The Princess Royal Hospital

Thank you for taking the time to leave your feedback following your recent procedure and inpatient stay at the Princess Royal. I hope by now you are fully recovered.

It is always a pleasure to pass on positive experiences to the teams in the hospital and with that in mind, I have passed your comments to the Ward Managers and Matrons of both wards 5 and 8 and asked them to share with their teams.

Once again, thank you for sharing your feedback.

Kind Regards,

Patient Experience Team.

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