About: The Tunbridge Wells Hospital / A&E and trauma unit

It is hard to know where to start.

Staff were without doubt overworked and delays were a little longer than they shoul have been.

However, the staff can't be praised highly enough.The member of staff in a&e reception was polite and efficient, a standard repeated throughout my visit.

The staff are exceptionally good at all aspects of their jobs leaving my customer care expectations fully satisfied.

When I was admitted, the superb standards continued. I had an individual room with en-suite facilities.

Top grade management was reflected in standards from top to bottom.

Cleanliness is a top priority.

I would be very proud of all the staff.

Thanks to all

Story from NHS Choices

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