About: University Hospital Of North Tees

(as a relative),

What I liked


What could be improved

The level of care by all staff - time spent on each patient is not enough at all. My elderly family member currently in the hospital, was helped into the chair by the nurse and left with her buzzer acorss the other size of the room for over an hour. The food options given to vegatarian patiants is not enough. Patients are not told enough information about their ilness - my family member was having constant D & V and could not keep her food down, nobody has told her why she is constantly throwing up or monitoring anything she is eating. Instead they just put her on a drip instead of addressing the cause of the problem. The doctor had told her that her tablets she was currently on need looking at as she shouldnt be on certain things, yet two weeks later the nurses are still giving her the same medication she was on when she went in and this has not been mentioned by the doctor since.

Story from NHS Choices

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Response from University Hospital Of North Tees

We are sorry that you feel your relative is not receiving the level of care you expect. If your relative is still in hospital we would very much like you to discuss your concerns with the ward matron. We aim to sort out problems and concerns straightaway rather than let the situation continue. Thank you for taking the time to leave a comment on NHS Choices.

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