"Hospital staff amazing except rheumatology"

About: Tameside General Hospital / Rheumatology

I have had nothing but amazing experiences within the hospital and dealing with my condition. The doctors have been amazing. However after diagnosing me last year I was given information and sent away by rheumatology! I have had no follow up consultations, I haven't seen another doctor. Although I am suffering and in absolute agony. I am lucky I have other amazing doctors however I haven't been sent to pain management. I was originally under Stepping Hill Hospital and I requested I be sent to Tameside as this is my local hospital and like I say the staff have all treated me so well. Unfortunately with how I am deteriorating the doctors have said there is little they can do for me. Had rheumatology done a routine check up maybe they could of helped me. I am just so disappointed in the rheumatology department. So instead I am left suffering and in absolute agony. I guess I just have to be grateful for your physio department without them I would be screwed! I am only giving a good review for the other departments because they have been amazing. Rheumatology however would get 0 stars if that was an option as they have done nothing to help me!

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Response from Tameside and Glossop Integrated Care NHS Foundation Trust

Thank you for taking the time to write about both your positive and negative experience.

I am sorry that aspects of your care gave you cause for concern but that you were pleased with most of the care provided to you.

If you could contact Pals and Complaints on 0161 922 4466 or email palsandcomplaints@tgh.nhs.uk we can arrange for this to be looked into in more detail