"Lack of care and communication"
About: Southmead Hospital / General surgery Southmead Hospital General surgery BS10 5NB
Posted by Mrs Cherry-Guard
I am absolutely appalled by the lack of care and communication on the Surgical ward
My sister in law as been waiting for a scan since 9am this morning and at 7.30 pm she was told that if she had not gone down by 8pm she can have a hot drink and food. Well it's now 9.30pm and the nurse who inform us that she will be fed has now finished duty gone home and we are still waiting .I had my dog at the vets recently and had far better communication and care than what my sister in law is experiencing at this moment in time .Due to her condition she had not eaten for 3days prior to going into the hospiat(the staff were fully aware that she had not eaten).What do you have to do to get some care? The staff seem not to be part of the solution, they are actually the problem!